These are leads that your sales team has previously engaged with (or attempted to engage with) but are no longer in an active sales cycle. They might have stopped responding, indicated they weren't ready to purchase at the time, or simply aged in your CRM without recent interaction.

Our bots are AI-powered communication tools that engage leads through personalized and context-aware messaging, primarily via email and SMS (with proper consent). They are designed to mimic natural human conversation patterns and are programmed to be respectful and value-driven, not spammy. The goal is to re-engage, not alienate.

What channels do your bots use to contact leads? A: Primarily email and SMS, as these are often effective for re-engagement. The specific channels used will depend on the data you provide and the strategy we agree upon. We always adhere to communication best practices and regulations (e.g., CAN-SPAM, TCPA).

Brand protection is a top priority. All messaging is carefully crafted and approved. Our outreach strategies are designed to be professional, valuable, and respectful. We focus on re-kindling interest, not aggressive selling.

We typically need access to the list of dormant leads (including contact information and any relevant history or data points like previous product interest, reason for going cold, etc.). We'll discuss secure data transfer methods during onboarding.

We can work with simple data exports (e.g., CSV files) or explore direct API integrations with popular CRMs where feasible and beneficial. The goal is to make the process as seamless as possible for you.

Once a lead shows genuine re-engagement and meets the pre-defined qualification criteria (e.g., requests a demo, agrees to a meeting, asks specific buying-intent questions), we seamlessly hand them back to your sales team with all the interaction history for them to take over and close.